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#deepdive 02: Phantom Wallet

Let's see how Phantom onboards users into its mobile wallet.

tl;dr

Phantom is a Solana wallet available as both a mobile app and browser extension. It has a great, clean design that’s quite playful and leans into its brand.

What they do well:

  1. Clean UI with (mostly) clear CTAs where applicable.

  2. Very easy to create and secure a new wallet.

  3. Primes users in advances of a permissions notification

  4. Simple navigation built using common mobile paradigms.

What could be improved:

  1. How users on-ramp and actually add SOL to their wallet. This is, more broadly, one of the biggest UX problems in web3 today. Balancing security with ease of use is not a trivial task, but we need to do better as an industry to onboard the next billion users.

  2. What a user does after adding SOL. In a few different tabs, the wallet hints at what’s possible, but does not really help the user act on it.

Deep Dive

Below you’ll find annotated screenshots of most of the app with details on what’s working well and what could be improved.

I hope you found this deep dive of the Phantom wallet valuable! Subscribe for free to receive new deep dives and support my work.

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#web3#product#onboarding
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